FAQ's
What destinations do you offer?
We offer luxury wellness retreats in South Africa, primarily including Cape Town, The Garden Route, and game reserves. Soon we are planning on expanding to include other Southern African destinations like Zambia and Botswana - Please get in touch if you are interested in one of these destinations.
Is South Africa safe?
Yes, South Africa is generally safe for tourists, and we prioritise your safety during your travel.
What is the weather like in South Africa?
The seasons are opposite to the Northern Hemisphere. Summers (Nov–Mar) are warm to hot, while winters (Jun–Aug) are cooler but generally mild. We’ll guide you on what to pack for your retreat.
What currency is used in South Africa?
Credit and debit cards are widely accepted, and ATMs are available. We recommend carrying some cash for small purchases. Major foreign currencies can be exchanged at airports and banks.
What languages are spoken?
South Africa has 11 official languages, but English is common so communication is easy.
How do I book a retreat?
Please get in touch via e-mail (info@lumewellnessretreats.com), or via our contact form found on the Connect Page. You will also find further booking information on our Booking Process page.
What is the retreat duration?
The duration for personal retreats is entirely up to you as they are carefully curated according to your requirements. We are planning on offering women's retreat packages which will take place over specific dates, and include a specific number of nights, but currently, we are only offering tailor made retreats for solo women, or women with their partners, friends and families.
What is included and excluded in the retreat?
We tailor make each retreat according to your requirements. We include accommodation, transportation and activities as a standard offering. We exclude international flights, visa's, travel insurance and a la carte meals (unless included in a package provided by the lodge or hotel)
Do I need to worry about malaria in South Africa?
Most of South Africa is malaria-free. The risk is limited to certain areas near the Kruger region, and we’ll let you know if this applies to your journey. Your doctor may suggest simple preventative steps if you travel there.
Do I need a visa to visit South Africa?
Many nationalities can enter South Africa without applying for a visa in advance and are given a visitor permit (usually up to 90 days) on arrival. We ask that you please check with your local embassy as there are some countries that do require a visa.
Do I need travel insurance for South Africa?
We do require all our guests to have travel insurance for their trip. It ensures you’re covered for unexpected situations such as medical needs, trip delays, or lost luggage, allowing you to relax and enjoy your retreat fully.
Do you arrange international flights?
We don’t book international flights on your behalf, as our focus is on curating every detail of your retreat experience in South Africa. Guests usually find it easiest to book their own flights from their home country, and we’ll advise you on the best arrival and departure times to match your journey.